Frequently asked questions

Roofing & Exterior

How can a homeowner recognize when their roof has problems?

All too often, roof problems are discovered after leaking or other serious damage occurs. Periodic (twice-a-year) inspections can often uncover cracked, warped, or missing shingles, loose seams and deteriorated flashings, excessive surface granules accumulating in the gutters or downspouts, and other visible signs of roof problems. Indoors, look for cracked paint, discolored plasterboard, and peeling wallpaper as signs of damaged roof areas.

What are my options if i decide to reroof my roofing system?

At Canridge Roofing & Exteriors we do a complete replacement of the roof system, involving a tear-off of the old roof.

My roof leaks. Do I need to have it totally replaced?

Not necessarily. Leaking can result because some flashings have come loose or because a section of the roof has been damaged. A roof failure, however, is generally irreversible and results from improper installation or choice of materials, or from the installation of a roof system inappropriate to the building.

Can’t I just do the work myself?

Most work should not be do-it-yourself. Professional contractors are trained to safely and efficiently repair or replace a roof. Novices can harm a roof with improper roofing techniques and severely injure themselves by falling off or even through a roof in need of repair or replacement. Homeowner maintenance should be confined to roof inspections in both the fall and spring to check for cracked or curling shingles, and to cleaning rain gutters filled with dead leaves and other debris.

How long can I expect my roof to last?

The condition and lifespan of your roof will depend on the type of roof you have, the effects of your local environment and the maintenance, which the roof has received. The asphalt shingles we use generally last 35-50 years; wood shingle/shakes, 10-40 years; clay/concrete tiles, 20+ years; slate, 30-100 years; metal roofing, 15-40+years.

How much will a new roof cost?

The price of a new roof varies widely, depending on the material selected, the contractor doing the work, the home itself, area of the country, local labor rates, time of year, and more. To get a good idea of the cost for your roof, get three of four estimates from reputable contractors. Keep in mind that cost is only one factor, and it must be balanced against the quality of the materials and workmanship. Canridge Roofing & Exteriors will give you more bang for your buck.

Do you use subcontractors?

Yes, most general contractors and remodeling companies utilize subcontractors. Most of our subcontractors have been with Canridge Roofing & Exteriors for many years. Some companies that claim they have only employees doing their work are most likely “truck & ladder” contractors who are small enough to stay in business today, but are unlikely to be around tomorrow.

What type of products do you install and what warranties do you offer?

We install almost any product from any manufacturer you want, although we are certified by GAF. This allows us to offer strong manufacturer warranties on most products and materials we install. On top of that we also offer a 10-year workmanship warranty.

Storm Damage

I don’t see any damage. Why should I have my insurance company come out to my home?

Unless the storm produced baseball size hail or larger, you most likely will not be able to see hail damage to your roof from the ground. Even smaller size hail is hard to detect standing on the roof. It is best to contact your insurance company to have an inspection scheduled. If there isn’t any damage, you will have the peace of mind that your home is OK.

I was told to get three estimates to repair my home. Is that necessary for insurance claims?

Yes. It is standard that insurance companies will ask you to get two or three estimates. Your insurance company will send out an adjuster to evaluate the damage to your property. He will write a full scope of damage with an estimate to repair your home. This amount is called the replacement cost value (RCV), and is the amount the insurance company is willing to pay. If another contractor comes in and estimates your project to be higher or lower, the insurance company will adjust the payment accordingly.

I want to hire a contractor who is going to replace ALL my damaged items, including soffit, fascia, pressure washing, staining, air conditioning, garage doors, etc. Does Canridge Roofing & Exteriors do that?

Yes! Canridge Roofing & Exteriors is a great choice for your home restoration. Our company is set up to take care of ALL of your exterior needs.

How long does the insurance process typically take?

The insurance process usually takes 4 to 6 weeks, depending on your insurance company. Once everything has been approved Canridge Roofing & Exteriors can get your work done efficiently, usually within 1-2 weeks, depending on the extent of the job. We want your home to be restored as quickly and effectively as possible.